Shimo Support

Setup guides, troubleshooting, and VPN provider documentation for Shimo.

Shimo Support Knowledge Base

Welcome to the official support portal for Shimo.

Use the search bar at the top to quickly find setup instructions, troubleshooting guides, or provider-specific walkthroughs.

Setup and licensing - Install, update, activate, and manage Shimo.
Automation and triggers - Automatically connect based on apps, networks, locations, and websites.
VPN providers and integrations - Provider-specific setup and import guides.
Troubleshooting - Common error codes and network routing fixes.
University VPN guides - Step-by-step campus VPN setup tutorials.
Product updates - Compatibility and release-readiness announcements.
Administration - Deployment and operational tasks.